9 strategies to embrace an entirely remote workforce
Nov 4, 2020
By Quadmark Content Studio
1. Doorstep delight
First impressions are important. Introduce the company culture, and ensure your staff feel welcome and motivated to start work with cool and useful branded merchandise and enticing kits. Send them a desk plant to name and live in their home office while working for the company.
2. Working from home kits
Inspire them to work better with creative kits that don’t include just a laptop and a uniform. Give them something more to work with, such as monitors for the extra screen room, extended keyboards to have more reach, ergonomic chairs and laptop stands to avoid bad posture, and maybe even a backdrop for those client video meetings. The point is — get them set up.
3. Virtual advisers
Set up what’s been a sustainable dynamic for years, the “buddy system”.3 An established mentorship or buddy bond can have long-lasting benefits in the workplace. Think Batman and Robin. You may also find it useful to have someone trained in managing cultural conversations.
4. Virtual onboarding
Create a clear onboarding path for newcomers that blends eLearning, webinars, and other online activities, making it more fun. Encourage team spirit with leaderboards on quizzes, activities, and more. Celebrate the wins with prizes. Facilitate virtual breakout sessions with in-house experts on topics that are relevant to new starters. To find out more about virtual onboarding, check out this article.
5. Continuous learning
With training sessions, your team is ensured a continuous upskilling of their abilities. Use a variety of learning formats to increase engagement and knowledge retention. Live streams will enhance and maximize direct communication with employees. Share information about new services and policies for your staff and new hires to be up to date. Mixing up the content will keep your employees engaged and equipped to run daily operations smoothly.
6. Create a community
To ensure a professional communication setup, set some house rules or guidelines. For example, turning on webcams in video calls, sharing call agendas in advance, and using notifications for group chats. Create groups for open, informal communication where people can ask for support, send birthday wishes, share some informative links, and set up community notice boards.4 These channels serve as support and encouragement lines to establish a steady work-life balance — with a sense of togetherness.
7. Recreate water cooler moments
Providing a “stress-free” environment is important for your employees and will gain you lots of extra points. Having a once a month, or a week, celebration or catch up with colleagues to let them unwind gives everyone a chance to enjoy a shared experience. Try implementing informal video calls with just one rule: no work-related talk. It will lift your team’s spirits and help them get to know each other better.
8. Don’t forget face-to-face
Remote working has its perks, but socializing in person is invaluable. Meeting in-person allows for casual encounters and memorable occasions outside of the usual working structures or business etiquette. Off-site meetings, within regulations, can also revitalize teammates as they can engage outside of their professional roles.
9. Inclusive office design
Once companies start to change their physical workspace to welcome back most of their staff, those who remain remote must also feel included. Promote collaboration with meeting rooms where video callers are accessible and their voices heard to ensure everyone has a seat at the table — home or not. Offer private rooms or booths to take calls, as well as comfortable areas that foster teamwork between online and offline employees to create a balanced work environment.
No time to lose
Companies can’t change the circumstances of the world, but they can adapt, survive, and evolve. Without action, teams will lose the motivation, skills, and mindset to keep moving forward. This is a time to enable your people on a local or global scale. With a general opinion of 86% of workers wanting to continue working from home5, embracing a fully remote workforce seems to be the best place to start.
See more by topic